Hokkaido Ramen Santouka

Privacy Policy


Santouka Kamei Canada Foods Ltd. DBA Hokkaido Ramen Santouka

We are excited to welcome you to the Hokkaido Ramen Santouka Community. This Privacy Policy(“Policy”) describes how we-Santouka Kamei Canada Foods Ltd. DBA Hokkaido Ramen Santouka(“us,” “we,” or “Hokkaido Ramen Santouka”)-collect, use, protect, and share the personal information of our customers. Customers include those who visit our restaurants, use our websites, and otherwise interact with us.

Definition of personal information

Recorded information about an identifiable individual that may include his or her (1) name, address, email address, phone number, (2) race, nationality, ethnicity, origin, color, religious or political beliefs or associations, (3) age, sex, sexual orientation, marital status, family status, (4) identifying number, code, symbol, (5) finger prints, blood type, inherited characteristics, (6) health care history including information on physical/mental disability,(7) educational, financial, criminal, employment history, (8) others’ opinion about the individual, and (9) personal views except those about other individuals.

Purpose of use of personal information

The purpose of use of personal information that the Company acquires is as follows;

To present our Website and its contents to you.
To provide you with information, products or services that you request from us.
To provide you with information about our services.
To provide you with notices about your account/subscription, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
To fulfill any purpose for which you provide it.
For any other purpose with your consent.

In any case where personal information shall be used for other than the purposes mentioned above, the Company shall clarify them in advance.

Limitation of provision to a third party

The Company shall not provide personal information to a third party without consent from the person except the following cases;

To comply with any court order, law or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Procedures for complying with a request for disclosure of personal information

When a customer, or his or her representative, has requested disclosure, change, or discontinuation of the use of personal information of the customer retained by the Company, the Company will take action within a reasonable period and scope.